FAQ

Find answers to common questions about BiBiFx

Are all effects really free?

Yes! All community effects on BiBiFx are completely free to download and use. The only paid product is our optional After Effects extension which provides seamless integration.

Do I need the extension to use effects?

No, the extension is optional. You can download and manually install effects for free. The extension just makes the process more convenient with one-click installation and browsing within After Effects.

What versions of After Effects are supported?

Our effects work with After Effects CC 2018 and later. The BiBiFx Extension requires After Effects 2020 or later for optimal compatibility.

Can I upload my own effects?

Absolutely! We encourage community contributions. Simply create an account and use our upload tool to share your .ffx effects with the community.

Is there a refund policy for the extension?

Yes, we offer a 7-day money-back guarantee for the BiBiFx Extension. If you're not satisfied, contact our support team for a full refund.

How do I install effects manually?

After downloading a .ffx file, place it in your After Effects presets folder. On Windows, that's usually Documents > Adobe > After Effects > User Presets > Presets. On Mac, it's Library > Application Support > Adobe > After Effects > User Presets > Presets. Restart After Effects to see the effect.

What file format do effects need to be in?

Effects must be in .ffx format (After Effects preset file). This is the standard format for After Effects effects and can be created by saving your effect as a preset in After Effects.

Can I use effects on Windows and Mac?

Most effects are cross-platform compatible. However, some effects may have platform-specific requirements. Always check the effect description for compatibility information before downloading.

How long does it take for my uploaded effect to be approved?

Our moderation team reviews all uploaded effects within 24-48 hours. You'll receive an email notification once your effect is approved and published to the community.

Can I edit or delete my uploaded effects?

Yes! You can edit effect details, update descriptions, and manage your uploads from your profile page. If you need to delete an effect, you can do so from your uploads section.

What are the quality guidelines for effects?

Effects should be functional, properly tested, and include a clear description. Avoid uploading effects that are broken, incomplete, or contain malicious code. We also ask that you respect copyright and intellectual property rights.

How do I report a problem with an effect?

If you find an issue with an effect, you can report it directly from the effect page. Click the flag icon and describe the problem. Our team will investigate and take appropriate action.

Can I use BiBiFx effects commercially?

Yes! All effects on BiBiFx are free to use for both personal and commercial projects. You don't need to credit the creator, but many creators appreciate it!

How do I search for specific types of effects?

Use our search bar and filter by category (effects, transitions, color, text, logo). You can also sort by latest, most liked, most downloaded, or trending to find popular effects.

What should I do if the extension won't install?

Make sure you have After Effects 2020 or later installed. Try disabling other extensions temporarily, restart After Effects, and try again. If issues persist, check our FAQ or contact support.

Is my account data secure?

Yes, we use industry-standard encryption and security practices to protect your personal data. We never share your information with third parties without your consent.

How do I reset my password?

Click the 'Forgot Password' link on the login page. Enter your email address and we'll send you a password reset link. Follow the instructions in the email to create a new password.

Can I have multiple accounts?

We recommend using one account per person. Multiple accounts may violate our terms of service. If you need to merge accounts, contact our support team.

How do I download the BiBiFx extension?

Once you purchase a license, go to your profile page and click 'Download Extension'. The extension will be downloaded as a ZIP file. Extract it and follow the installation instructions included in the package.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. Payments are processed securely through our payment partner.